Shopping is safe at DoctorsPride.com. We guarantee that we will not divulge any customer information to anyone. We will not rent, sell or provide your name, e-mail address, credit card information, or purchase history, to any other company, agency, or individual.
Every order exceeding $100 is shipped free. This includes ground service within the contiguous 48 states only.
There are no minimum orders requirements; however, orders under $100.00 pay a standard shipping fee of $5.95.
We typically ship via US Postal Service or Federal Express. We reserve the right to choose which shipping service will be used based upon package weight, ship zone, freight charges and speed of delivery.
FedEx will not deliver to a PO Box. For faster FedEx service we kindly request you provide a street address with each order, whenever possible.
Alaska, Hawaii & U.S. Territories:
Shipments outside the contiguous 48 states will default to standard USPS service for the $5.95 handling fee. Expedited Air Service to these territories is recommended through USPS Priority Service for additional fees. Please call 800-645-9909 to place your order if you require expedited shipping.
Fedex Ovenight, or Fedex 2 day service is available. Please call 800-645-9909 to place your order if you require expedited shipping. Expedited shipping costs will be added to your total.
Currently our website does not support export shipments. Please call to place your international order. Appropriate shipping charges will apply and customer is responsible for all customs fees, duties and tarrifs as well as local customs regulations.
We accept credit card payment using MasterCard, Visa, Dicover or American Express.We also accept payment via PayPal. Net terms are available to qualified accounts after review. At the current time all credit approved customer must call to place orders using 30 day payment terms.
If an item is out of stock we will issue a back order notice and rush your remaining items to you with no delays. Your order will arrive containing the backorder notice which will clearly indicate the items and quantities owed to you. This system helps insure fast and efficient delivery. Upon receiving the backordered item into our inventories, we will rush you these items completely at our expense.
We will accept return of any unwanted items and provide a full refund for up to 90 days after date of purchase. Please return items along with a brief explanation to:
Att: Customer Service-Returns
Doctor's Pride, Inc.
75 Bi-County Blvd.
Farmingdale, NY 11735
Lost, Damaged or Errors:
Should there be an error in your order and you have either received the wrong item, or are missing items, and you have not received the appropriate backorder form, or your order arrives damaged, or you believe your order has been lost, you may submit the Contact Us form. Please indicate full details of the problem and you will be promptly contacted.
Currently Tracking Information is not stored with your account information. Tracking Information is automatically generated and sent to you from our shipping systems at time of shipment.
By shopping on DoctorsPride.com, you agree to the policies set forth on our website. We reserve the right to correct any typographical errors.